mail@tradeheat.co.ukShipping
Most orders that are received and processed before 1pm Monday – Friday (excluding Bank Holidays) are scheduled to be selected, packed, and despatched for delivery (Monday to Friday), and can be delivered at any time between 08:00 and to 18:00. Therefore, orders that are taken, received and processed on a Friday before 1pm will generally be delivered the following week (excluding Bank Holidays), and orders received on a Friday after midday or on a Saturday or Sunday will leave the warehouse on the following Monday (excluding Bank Holidays).
We will notify you if dispatch of your order will be outside of these parameters or if the delivery of your order will take longer than 5 working days.
Standard delivery does not guarantee next day delivery though every effort is made by us and our delivery partners.
We are reliant on our third-party delivery partners and their service to us, and whilst we make every effort to maintain our delivery expectations and implore them to do the same, very occasionally for reasons beyond our control our delivery partners may not deliver on the appointed day. This though is an extremely rare occurrence and we do not and cannot accept any responsibility for this. Nor can we be held responsible in any way for the late delivery of a product or products.
Any costs that may be incurred by a customer through late delivery are solely the customer’s responsibility, and we strongly recommend that customers should make sure that ALL items ordered have been delivered BEFORE engaging installation trades or contractors.
This comprehensive delivery service is FREE, except for orders under £20.00 where a small charge will be levied per consignment, with any quantity of goods.
All consignments are tracked and for security require a signature on delivery; this guarantees the secure delivery and safe passage of your goods.
Our shopping cart defaults to Mainland UK 3 – 5 days delivery. If you require a special delivery, simply change the Delivery Option as required. The shipping cost will be automatically calculated.